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Home > Privacy policy
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Privacy policy
Hotel Universal

Privacy Statement
Hotel Universal is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Hotel Universal Web site and governs data collection and usage. By using the Hotel Universal website, you consent to the data practices described in this statement.

Collection of your Personal Information
Hotel Universal collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Hotel Universal also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Hotel Universal. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Hotel Universal for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Hotel Universal Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Hotel Universal public message boards, this information may be collected and used by others. Note: Hotel Universal does not read any of your private online communications.

Hotel Universal encourages you to review the privacy statements of Web sites you choose to link to from Hotel Universal so that you can understand how those Web sites collect, use and share your information. Hotel Universal is not responsible for the privacy statements or other content on Web sites outside of the Hotel Universal and Hotel Universal family of Web sites.

Use of your Personal Information
Hotel Universal collects and uses your personal information to operate the Hotel Universal Web site and deliver the services you have requested. Hotel Universal also uses your personally identifiable information to inform you of other products or services available from Hotel Universal and its affiliates. Hotel Universal may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Hotel Universal does not sell, rent or lease its customer lists to third parties. Hotel Universal may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Hotel Universal may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Hotel Universal, and they are required to maintain the confidentiality of your information.

Hotel Universal does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Hotel Universal keeps track of the Web sites and pages our customers visit within Hotel Universal, in order to determine what Hotel Universal services are the most popular. This data is used to deliver customized content and advertising within Hotel Universal to customers whose behavior indicates that they are interested in a particular subject area.

Hotel Universal Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Hotel Universal or the site; (b) protect and defend the rights or property of Hotel Universal; and, (c) act under exigent circumstances to protect the personal safety of users of Hotel Universal, or the public.

Security of your Personal Information
Hotel Universal secures your personal information from unauthorized access, use or disclosure. Hotel Universal secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement
Hotel Universal will occasionally update this Statement of Privacy to reflect company and customer feedback. Hotel Universal encourages you to periodically review this Statement to be informed of how Hotel Universal is protecting your information.

Contact Information
Hotel Universal welcomes your comments regarding this Statement of Privacy. If you believe that Hotel Universal has not adhered to this Statement, please contact Hotel Universal at our email address. We will use commercially reasonable efforts to promptly determine and remedy the problem.